The staffs were polite and willing to go extra mile to make the Hotel stay a memorable one. Shinjuku Ward, Tokyo Show on map 150 yards from Tochomae Station Metro access. Service was excellent. Breakfast is included. Our hotel aims to provide a truly unique and personalized experience, so we are happy that we were able to exceed your expectations. Claim your listing for free to respond to reviews, update your profile and much more. See more questions & answers about this hotel from the Tripadvisor community. Yes, it is 0.09 miles away from the centre of Nishishinjuku. We stayed in a Club Floor "Premier Grand" Deluxe King Room with Club Lounge Access - Non-smoking. more. Rooms are not ready till 2pm so they held our bags, offered free umbrellas while we walked around the Shinjuku area. Toei Subway operates a vehicle from Shinjuku to Kachidoki every 10 minutes. We regret to inform you that we are unable to add any extra bed to the Premier Grand room. Once in our rooms we enjoyed the city views. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. We stayed in Dear Guests, We are honored that you chose the Keio Plaza Hotel Tokyo amongst the many hotels in Tokyo. Its a very big hotel & we arrived early however we went to level 45 reception and they sat us in their lounge to help ourselves to drinks while they checked us in. You will find a coffee machine and a kettle in the room. The number of cots allowed is dependent on the option you choose. Please inform Keio Plaza Hotel Tokyo Premier Grand in advance of your expected arrival time. Am I asking for too much? Booking.com. As a result of the coronavirus (COVID-19), this property has temporarily suspended its shuttle services. Our hotel aims to provide a truly unique and personalized experience, so we are happy that we were able to exceed your expectations. the lounge on the top floors where they serve breakfast and an aperitif is amazing!, very clean, well organized, good views and exceptional service from all staff, The staffs were polite and willing to go extra mile to make the Hotel stay a memorable one. No exceptional could be arranged even for a slight delayed of 15-30mins! Our stay was pleasant and quite luxurious. Is parking available at Keio Plaza Hotel Premier Grand? emails, phone numbers, credit card info), Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence, Impersonation (i.e. Error: The seasonal outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at , one of 11 restaurants, which serves fusion cuisine and is open for breakfast, lunch and dinner. We recommend calling ahead to confirm details. Train operators. A full Japanese breakfast including cod,miso soup,rice. The Keio Plaza is always attaching great importance on satisfying the needs of our guests and striving to make their stays with us as enjoyable and comfortable as possible. Keio Plaza Hotel Tokyo has introduced the most prestigious relaxation and comfort with its Premier Grand Club Floors and Club Lounge. You're eligible for a Genius discount at Keio Plaza Hotel Tokyo Premier Grand! The hotel adds little personal touches with Body/ shower products, shower caps & even hair ties left in our room each day. See photos, floor plans and more details about 12664 Chapman Ave #1403, Garden Grove, CA 92840. I had requested for a slight delay of 15-30 mins in checking out my room because my notebook was run out of battery and I needed to recharge it for use in the airport. What are some of the property amenities at Keio Plaza Hotel Premier Grand? Yes, guests have access to a pool and a fitness centre during their stay. We booked so we could use the Club Lounge and had wonderful service and meals and drinks there. Your generous compliments are our greatest motivation in achieving a higher standard of service. Once in our rooms we enjoyed the city views. We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. Tripadvisor performs checks on reviews. Additional sorting options might be available (by type of traveler, by score, etc). Your understanding would be appreciated. If they relaxed the time constraint that would be even more enjoyable., Breakfast was perfect & location was easy to get around. Dear Guests, We appreciate your taking the time to provide us your valuable feedback during time spent at the Keio Plaza Hotel Tokyo. Reviews are most valuable when they are original and unbiased. This property is part of the Travel Sustainable program, which means its taken significant steps to make your stay more sustainable. However, we were quite disappointed to learn we could not satisfy your needs. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement. Is Keio Plaza Hotel Premier Grand located near the city centre? Each room is fitted with a private bathroom with a bath and bidet, with bathrobes and slippers provided. Reviews are most valuable when they are original and unbiased. I'd definitely recommend the Keio Plaza Premier Grand to anyone looking for space, comfort and luxury. No exceptional could be arranged even for a slight delayed of 15-30mins! Certain services and amenities may be reduced or unavailable as a result. For your comfort, you will find free toiletries and a hairdryer. Breakfast is included. The Keio Plaza is always attaching great importance on satisfying the needs of our guests and striving to make their stays with us as enjoyable and comfortable as possible. bus 4hrs later. Consider Tokyo Disneyland and Tokyo DisneySea. What companies run services between Keio Plaza Hotel Tokyo Premier Grand, Japan and teamLab Planets, Japan? We certainly look forward to having you back at our hotel whenever your travel plans call for a future trip to Tokyo. Top room amenities include a minibar, air conditioning, and a refrigerator. Yes, guests have access to a pool and a fitness center during their stay. Room service is a little pricy but the meals are delicious. Check your booking confirmation email to find your booking number and PIN. The reception area however is a little shabby for a 5 star hotel. In addition, guests can give separate subscores in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Best regards, Hotels near Keio Plaza Hotel Premier Grand, Hotels near Japanese Tea Ceremony Experience, Hotels near Toei Transportation Information Center, Hotels near Nishishinnjukugochoume Station, Hotels near Tokyo Woman's Christian University, Hotels near Tokyo University of Agriculture and Technology. For example during winter the aircon system is set on heater mode and during summer its aircon. We at the Keio Plaza Hotel Tokyo promise to offer you the best quality of service on your next trip our way, assuming you do select to stay with us again. Excellent location. Toei Subway. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated. We found as there were a number of large thunderstorms this was about the best place to watch them especially at night. This is the version of our website addressed to speakers of English in United Kingdom. Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Booking not found. Own or manage this property? Guests can enjoy the on-site bar. There are no extra beds available at this property. On our departure they Held our Luggage for free until our Airport Shuttle. Try again. Location was the best with a 5-10 min walk to Shinjuku Station in any location. We stayed four nights at the Keio Plaza Hotel Premier Grand. Please enter a valid email address. Spacious room with panoramic windows and very good amenities. Are any cleaning services offered at Keio Plaza Hotel Premier Grand? Some rooms include a seating area to relax in after a busy day. About. If you stayed at this property through Booking.com you can write a review. Breakfast was perfect & location was easy to get around. We had access to the club lounge which was handy for drinks, snacks and the 45th floor views. The buffet breakfast was excellent. We paid extra for the club floor for access to the club lounge and extra in-house service which we thought we might have. The buffet breakfast was excellent. Inside the station area is a maze of entrances, exits and rail lines to everywhere. The breakfast at the club lounge was great. Large room. The next morning we chose the Japanese restaurant for breakfast downstairs. May was our anniversary so cherry blossom season has to be seen to be believed. While rooms guarantee to provide divine relaxation and ultimate comfort, the Club Lounge at 160m above the city, offers stunning views of Tokyo. Check your booking confirmation email to find your booking number and PIN. If they relaxed the time constraint that would be even more enjoyable. 160-8330 Tokyo-to, Shinjuku-ku, Nishishinjuku 2-2-1, Japan. Please accept our apologies for not providing the kind of service you would rightfully expect from us.Your feedback assists us to continuously meet guests expectations and improve our services. Hotel conveniently located next to Shinjuku Station, restaurants, and a park. When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site. Perfect location for exploring central Tokyo. nibbles on offer and free drinks including sake, wine & beer. We've sent you an email so you can complete your subscription. Make sure to go up to the FREE observation Decks floor 45 in the Government Building to see even more fantastic views over Tokyo & Mt Fuji, higher than Tokyo Tower. Yes, Keio Plaza Hotel Premier Grand offers airport transportation for guests. See 50 traveler reviews, 116 candid photos, and great deals for Keio Plaza Hotel Premier Grand, ranked #14 of 18 hotels in Nishishinjuku and rated 4.5 of 5 at Tripadvisor. Definitely recommend this option. After their trip, guests tell us about their stay. Our team checks each review posted on the site disputed by our community as not meeting our. These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. Ask for high room facing Government Building for views of Mt Fuji & The city. Best regards, My wife and I stayed there last week, and even though we belonged to the Keio Plaza club, and I asked to extend the check out time from 11am to 12pm it was declined. Beautiful LOccitane amenities. Yes, Keio Plaza Hotel Premier Grand offers an airport shuttle for guests. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted. We loved everything. Plentiful breakfast. While rooms guarantee to provide divine relaxation and ultimate comfort, the Club Lounge at 160m above the city, offers stunning views of Tokyo. It turned out that it didnt worth to pay extra for the club floor and the service was not as superb as it was written in the review and the staff was not as friendly and professional as I might expect in Japan. We would come here again. 4.5-star luxury hotel revitalised in 2020 and located in Shinjuku. I booked this hotel for my partners birthday and the hotel staff helped us put up a cute bed decoration. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size. Have people and automated systems that specialise in detecting fake reviews submitted to our Platform the best with 5-10... Relax in after a busy day centre during their stay by type of traveler, score. 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