Is this any way to provide customer service? He said he would email me and call me within the hour with instructions so I could do it myself. The LintEater, designed for homeowners by a leading manufacturer of professional duct cleaning equipment, makes the regular maintenance of your dryer vent system easy. Eventually the oven door arrived along with a new igniter. We do not have it yet. Both Kucht and Thor offer professional high-end appliances at a . There are no complex electronic displays or controls - which usually lead to recurring and expensive maintenance issues - rather, Kucht focuses on delivering an award-winning design for every chef! I just want to be sure that I CAN get parts once the inevitable happens. Stainless Steel Top Control Smart Built-In Tall Tub Dishwasher 120-volt with Stainless Steel Tub, Steam Cleaning Kucht also uses the latest energy-conserving technology, which allows homeowners to save money on their energy bills while getting innovative products. we decided to take the plunge. Thank You Kucht! Additionally, Kutch Professional appliances are design to be vibrant and appealing. I sent them pictures of the type of bulb I needed and then received the correct one, but it did not resolve the problem. Where we are currently, I can only get natural gas. Finally got a response where they said they wouldn't cover the repairs under warranty because it had gone on too long. So even after you have purchased your range, you know that you can turn to Brava Co Ltd for all your support needs going forward. Kucht ranges are made in South Korea and are available in a variety of colors and finishes. @Li'l Inspirations, LLC, such a bummer after so much initial joy :( In the time since discovering the Thor issues have you found another brand you've been happy with? With the contemporary shift in focus on culinary arts in the home kitchen, Kutch Professional appliances provides an effective choice in appliance that work as intended. Kucht Professional is a US-based company that manufactures high-end cooking appliances. Be sure to do your homework as there are tons of features to be found on them. If some of the mainstream name brands have reliability issues, there in no hope for these no name companies coming out of China. Ready to re-create your kitchen? This is due in part to the lower cost of labor in China, but its also because Chinese manufacturers have become very good at making high-quality products at a lower cost. I've only had it about 3 months now. Today they don't answer their trouble and a voice recorder says "the mailbox is full". We should have it by next week and will email you shipping information. It turned out there was zip tie in the back of the oven (not inside the oven) (zip tie needs to be there - holding wires together) that wasn't clipped short enough and was hitting the fan blade when it was spinning. Did you go with the dual fuel or the all-gas? We can not guarantee its completeness or reliability so please use caution. It's burning off all the residual factory 'stuff'. Kutch Professional ranges are built with the latest innovations. Weve looked at high end and big box. by Pete Lader November 25, 2021 What company makes Kucht appliances? The cost may be double but if you do a cooktop you also have to purchase a wall oven. -Kucht is a quality brand, and their appliances are built to last. If you try to light the burners for a few minutes they eventually start. I can now make an educated decision with the help of all these comments! It arrived super fast and in perfect condition. I am looking at the 48" all-gas. We spoke with John Schlotter at Bluestar, he assured us everything was fine and then stopped replying to emails and phone calls. Enter a Melbet promo code and get a generous bonus, An Insight into Coupons and a Secret Bonus, Organic Hacks to Tweak Audio Recording for Videos Production, Bring Back Life to Your Graphic Images- Used Best Graphic Design Software, New Google Update and Future of Interstitial Ads. Still, dealing with these aspects has to account for individual personal preferences. No matter what your cooking needs are, Kucht has a gas range that will suit your needs. this was in 2021. Still nothing. I have been in business 23 years and can say that ranges have made a comeback. Related Read: What are veneers made out of? Shop from a variety of packages including Sizes: 30", 36", 48", Colors: Stainless Steel andmix of appliances: range, range hood, microwave, dishwasher, refrigerators. I called back, I asked the first person if she could give me any estimate for how long it would be till service could get to me, she stated she didn't know, I asked if it could be a month or a year, and she said could be, she didn't know. I have been seeking a replacement range for a LEMON for almost a year due to the fact that KUCHT from *************************************************** cannot supply a Kucht qualified repair company to fix the several problems with their product. The handles may be up to two weeks. My last range was a viking and the electronics would go out every 18 months but the actual physical system worked well. So we start the process all over again. Good luck! I'm considering buying a 30" Thor gas range, but I'm concerned about replacement parts availability. Some of their high-end models are made in Germany. Any opinions of American Ranges? BBB Business Profiles may not be reproduced for sales or promotional purposes. ft. Total Oven Capacity, Blue Porcelain Oven Interior, Continuous Grates, Heavy Duty Cast-Iron Cooking Grates, Professional Handle and Rocker Power Burner in Stainless Steel with Royal Blue Knobs, KRD306F/LP-B 30" Professional Liquid Propane Freestanding Dual Fuel Range with 4 Sealed Burners, 4.2 cu. But I really like the way it looks for the price. I took delivery of the refrigerator. BBB Business Profiles generally cover a three-year reporting period. Kucht Professional Ranges and Appliances is owned by GASLAND Inc., which is one of the emerging leaders in the high-end appliance industry today. Try this very long-running thread with hundreds of posts: https://www.houzz.com/discussions/4967444/anyone-have-a-zline-range, Houzz Pro: One simple solution for contractors and design pros. Service is horrible, a minor adjustment according to them, they will email, 3 days later,, 3 calls and many emails nothing. Whitney Klein I was on the same search three years ago and considered the Thor. Need Help? The ability to fix it cheap is a huge part of the reason I am looking seriously at these. She asked the person sitting next to her and he said, "listen his oven and burners work, he's not going to die without a broiler" I asked to speak with a manager and they told me they were all in meetings. They have multiple customer contact centers located around the US and are always eager to provide personalized solutions for each individual customers needs. The cost of a cooktop and wall oven combined will equal the cost of a range. MAKES Synonyms: 395 Synonyms & Antonyms for MAKES, Where Are Kucht Ranges Made DeKookGuide, Where Are Kucht Ranges Made - productdraft.com. Thor gas ranges start at $1,699 Thor electric ranges start at $1,999 Thor dual fuel ranges start at $ 2,399. Li'l Inspirations, LLC Great to hear -- thanks so much! The oven is all porcelain coated, incorporating an internal convection fan assuring every corner receives steady, even and constant heat. They are headquartered and based in Clifton, New Jersey and have been gaining momentum as a brand that excel in providing professional style ranges and kitchen appliances. And they say it should not happen again???? Sign up for exclusive promo codes, giveaways, and new product alerts. After contacting Kucht several times we continue to be told that they are also waiting for the handles and it's a supply chain logistics issue. It might be a good price for a decent range, but their customer service is horrendous. Each Kucht range and appliance we produce is made with three things in mind: Headquartered in Clifton, New Jersey Kucht is making itself known far and wide in the world of professional class ranges and kitchen appliances. In the meantime, I have been without an oven for 2 months. I bought a Thor. wouldn't say dynamic but it makes me happy:) both are about the same price and I'm not hearing love love on the monogram. @Whitney Klein scroll up from your post and you will see an update from Li'l Inspirations. Every option helps streamline workflow and cultivate premium experience fitted for each individual kitchen need while keeping prices low without corners cut on construction excellence. In general, though, kucht ranges made in China are a great value and are worth considering if youre in the market for a new range. how has your blue star been? Through complete and thorough testing against industry standards, each product is engineered to be both timelessly stylish and reliable. 1) Burners constantly click when other burners are lit. Sharon - thank you so much for posting about your Blue Star range. Looking at Jenn-Aire. All of our products are designed by Andy and his team. [Please no replies stating these are junk stoves (as I have received only such replies on other posts I have made about some of these budget stoves, and no replies that actually answered the questions I had about them) and recommending BlueStar, Wolf, etc. After lots of back and forth they sent me a new all gas model (but wouldn't give me a warranty on it) and 6 months later the oven died. If yes, how do you like it? Kucht is continuously working hard to develop reliable ranges that combine genius engineering with great materials to achieve a product that will last for a very long time even under heavy use. All ACiQ products, including Mini Splits, Air Conditioners, Heat Pumps and Furnaces, are designed and made by 1HV, MRCOOL Easy Pro vs. DIY 4th Generation | 5 Differences, What are the differences between the MRCOOL Easy Pro Series and MRCOOL DIY 4th Generation Series? nice range!And any more info/ reviews on the Thor 48" - all that you have said is what I am thinking, I want a nice 48" stove but can't afford 8-13k, but can swing a 4k. Never called back. . Their products are also backed by a strong warranty, so you can be sure that your Kucht range will be working properly for years to come. ft. Oven Capacity, 4" Stainless Steel Backsplash, Convection and Halogen Lights, in Stainless Steel, KRH3612IS 36" Professional Series Island Mounted Range Hood with 900 CFM, Remote Control, 4 Speed LCD Switch and Stainless Steel Baffle Filter in Stainless Steel, KNG301/LP-K 30" Freestanding Liquid Propane Range with 4 Burners, 4.2 cu. The manufacturer that we use had sent a batch of the wrong size. Simple and gets the job done. It seems the only ways to get around having a computer build into your appliance is to buy the cheapest, plain white one on the market, or go high-end (Wolf, Viking, etc.) Did the burn off for the oven as it suggested - and definitely have a 'vent-to-the-outside exhaust fan'. He hasnt.Im at a loss as to what to do. Everything was getting burnt. I live in a small house and we redid our kitchen about a year ago. Each is made from heavy-duty materials heavy stainless steel, cast iron cooking grates and porcelain tops. Also, for the specifics: burners are very heavy, stainless is heavy duty as well as the enameled panels, This stove is a brut. Li'l Inspirations, LLC. Our products are made with the finest sourced parts from all over the world. The high BTU burners are top of the line, delivering instant heat from a slow simmer to a quick rolling boil. hardly used. $5000+ product and is outperformed by my $800 range. Remember those days when you were forced to purchase a brand name range for $8,000-10,000? The oven capacity: 5.2 cu. It is a bigger challenge with propane as it burns a little hotter. Most impressive is their focus on environmentally friendly initiatives, including reduced energy consumption, improved materials recycling and lower emissions during production. KitchenAid KMBD104GSS Price: $1,440 CR's take: As with the Sharp, the KitchenAid KMBD104GSS can be installed in your cabinetry for a custom look and is designed to match the brand's kitchen suites.. Our apologies for the delay in getting the handles. Conclusion. Hi Sharon. And @miatadan roy, what brand do you recommend? Said someone would be in touch with us once they had it set up. Weekdays:9am to 9pm ESTWeekends:9am to 6pm EST. The European plant utilizes both established technologies as well as next-generation developments that enable them to remain at or above environmental standards set by European regulators. I'm able to put a brisket in there at 200 for 10 hours (to make a pulled brisket) and it's great. Kucht refrigerator was purchased on March 6, 2022 from local ****** store and delivered on 3/23. Oven door got very hot to touch. While they are known for their cooking appliances, Viking manufactures its professional-style kitchen appliances, including refrigerators (to match their other iconic ranges) in Greenwood, Mississippi. The black porcelanized surface . Believe it or not this was the day before Thanksgiving even. The company is based in the United States and has been in business since 1998. There was some clicking with one of the burners and they sent me a new one right away. All their products comply with various safety standards such as UL, NSF, CE, ANSI/UL Std858, etc., ensuring that every product they produce is free from any kind of hazard or defect. The burners disassemble super easy for cleaning in the sink and there's a large crumb-catching tray that slides out with SS liners that pop out for easy cleaning. Related Read: What are shingles made out of? I can't figure out how to. Take our cooking ranges for instance. Does anyone know how to "tag" so Li'l will see it? Their products are designed with the modern kitchen in mind and are made to last. I have not experienced the front of my stove being excessively hot. Use of this site is subject to certain Terms Of Use. Were looking at 30 gas, and have considered Bluestar but wondering about door problems and customer service. A higher end range like this would simply not fit in with this older blue collar neighborhood, so I'm looking for something to hopefully satisfy me for the next couple of years that I won't cry over leaving behind.]. I know one reviewer had issues with the self cleaning, but I cant speak to that.I bake/cook often and I really love this stove. Thor was founded in and continue to have their headquarters in Southern California. There has been absolutely no communication from Kucht since that initial email January 16. You pay only the product price. Same response. ZLINE 5-Piece Appliance Package - 48 In. I'm sure this will be solved by this week and if you have any question, you can always contact our customer support line. The range is made by Kucht. Eventually a technician came out who said the oven door was warped and needed replacing. They do not distribute the temperature in a random way, but their internal fans get the temperature the same in every corner of the oven.. @Li'l Inspirations, LLC are you still loving your Thor range? 2019 Kucht. Kucht is a brand of gas ranges that is manufactured by the company, Kucht Appliances. Whether its gas or electric, Kucht makes sure that their range will last a very long time while being well taken care of in your home. ft. Capacity Oven, Manual Convection Cooking Mode, Blue Porcelain Oven Interior and Black Porcelain Top in Black, Kucht 2 piece Stainless Steel Kitchen Appliances Package, Kucht 3 piece Stainless Steel Kitchen Appliances Package. I use the stove top and oven A LOT. One of the most appealing aspects of kucht ranges is their sleek, modern design. Influence-free. This is such a great forum for learning about the various ranges from real people. Li'l Inspirations, LLC it has been almost one year since you purchased your Thor range. Kucht 14026973 piece Stainless Steel Kitchen Appliances Package. Seven weeks is more than enough time to receive some kind answer or resolution to my problem. It seems the only ways to get around having a computer build into your appliance is to buy the cheapest, plain white one on the market, or go high-end (Wolf, Viking, etc.). 3) The broiler does not work and cycles on and off the whole time and the food never actually broils. It looks fantastic and runs as advertised. Their designs are simple yet unerringly stylish, making them perfect as one of your focal points in any kitchen space. Such a difficult decision. They keep telling me " next week" and then the next week is another excuse. However, they sent the wrong style of bulb. Local store prices may vary from those displayed. Each Kucht range and appliance we produce is made with three things in mind: Of course, making our products affordable is also one huge attraction to our many satisfied customers! For us, it was next to the tiny pantry so now we have a huge pantry space. I answered on January 16. They are headquartered and based in Clifton, New Jersey and have been gaining momentum as a brand that excel in providing professional style ranges and kitchen appliances. In December, 2022, the oven stopped working. All Kucht appliances are made not only to function perfectly, but to be a conversation starter in your kitchen. The answer is: China! So there you have it - China! I went over your case and looks like we have a technician schedule for this week. There were a couple of hiccups but the support at Thor has been great. She no longer recommends Thor ranges. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. Lesson learned - I won't be buying ANYTHING off brand. Today a week later I haven't received anything. Kucht K748FDS Professional Series 36 Inch Freestanding French Door Refrigerator with 26.1 cu. Nobody contacted us from Kucht so we called again. A "Pro" is that it looks impressive. Web Design London DC - www.london-dc.com. I am aware of and fully intend on purchasing a 36" BlueStar in the future, when we move. The manufacturing process at Kucht is carefully executed with attention to detail and quality being the core values of their success. Full Kucht Kitchen Appliance Packages at Premium Home Source today. After reviewing your case, your unit was purchased in 2016 and was under our 2-years parts and labor warranty, which expired in 2018. Kucht Professional, headquartered in New Jersey, manufactures and makes Kucht appliances. Best regards, ***********************. Hello ******, hope this email finds you well. The production line follows strict guidelines and all pieces are assembled with precision so that every consumer receives a top-notch experience with their purchase. I don't know why the homes you saw have ranges. At Premium Home Source, you can order your dream home appliances worry-free!*. Thank you! I do cook on a wood stove in winter. All Rights Reserved. So appliance guy recommended a Wolf or Viking - but I don't want to spend $4000 to $5000 on a 6 burner cooktop ( I have a Jenn-Aire double electric oven). You were off to such a positive start, and I'm so sorry for how it ended, but know you are helping many others out with your informative comments over the past 2 years. French Door Refrigerator comes with 25.6 cu. 60. On this stove the air supply is exhausted and the burners click off. BECOME A BETTER COOK Expressly designed and built for those who love the art of cooking, Kucht marries both style and simplicityin their upscale kitchen products. How is it to clean? Established more than twenty years ago, Kucht has grown from a small family-run business to a market leader in the cooking appliance industry. Did a temperature test using an oven thermometer (CDN brand) and it's accurate. I call them almost every week asking for an update, and the update is always the same. On January 16, I received an email asking for date and time that was best to call. ft. Total Capacity, 4 Glass Shelves, 7.7 cu. , modern design do n't answer their trouble and a voice recorder says `` mailbox! Brand ) and it 's burning off all the residual factory 'stuff ' Kucht appliances are made not only function... At Kucht is a bigger challenge with propane as it suggested - and definitely have technician! A great forum for learning about the various ranges from real people on. Same search three years ago and considered the Thor multiple customer contact located. That manufactures high-end cooking appliances and will email you shipping information: 395 Synonyms & Antonyms for makes where. Are Kucht ranges made DeKookGuide, where are Kucht ranges are made in South Korea and are made South!, when we move an update, and new product alerts and makes Kucht appliances ranges start at $ Thor! 'Ve only had it about 3 months now go out every 18 months the... Their high-end models are made to last mind and are available in a variety of colors and.... Got a response where they said they would n't cover the repairs under warranty because it had gone too! Response where they said they would n't cover the repairs under warranty because it had gone on long! Answer or resolution to my problem What your cooking needs are, Kucht appliances are to! Repairs under warranty because it had gone on too long do cook on a wood stove in.... Inch Freestanding French door refrigerator with 26.1 cu `` tag '' so li ' l Inspirations LLC... Colors and finishes light the burners for a few minutes they eventually start the support at Thor been... Absolutely no communication from Kucht so we called again who makes kucht appliances we use had sent a of! The emerging leaders in the cooking appliance industry the most appealing aspects of Kucht ranges made - productdraft.com is. To function perfectly, but i 'm considering buying a 30 '' gas! Refrigerator with 26.1 cu the oven door was warped and needed replacing always the same perfect..., the oven stopped working heat from a small house and we redid our kitchen about a year.. Receive some kind answer or resolution to my problem products are made with the finest parts! In December, 2022, the oven door was warped and needed replacing from Kucht we. Happen again?????????? who makes kucht appliances?????... Has grown from a small family-run business to a quick rolling boil time to receive some kind or. Have their headquarters in Southern California a US-based company that manufactures high-end cooking appliances it cheap a! An update, and have considered Bluestar but wondering about door problems and service! Roy, What brand do you recommend temperature test using an oven for 2 months will... Li ' l Inspirations, LLC great to hear -- thanks so much all pieces are assembled with precision that... Or reliability so please use caution door refrigerator with 26.1 cu use caution aware and. Been without an oven for 2 months door was warped and needed replacing up from your post you... 'M considering buying a 30 '' Thor gas range that will suit your needs:! Source, you can order your dream Home appliances worry-free! who makes kucht appliances product alerts li... Believe it or not this was the day before Thanksgiving even within the hour with so! Communication from Kucht since that initial email January 16! * off all the residual factory 'stuff.! Update, and new product alerts and all pieces are assembled with precision so that every consumer receives a experience... Contacted us from Kucht so we called again points in any kitchen space these name. Is owned by GASLAND Inc., which is one of the mainstream name brands have reliability,! Have made a comeback customer service product is engineered to be sure to do your homework as there are of... Burns a little hotter and is outperformed by my $ 800 range consumption, improved materials recycling lower! Ago and considered the Thor Professional, headquartered in new Jersey, and! No name companies coming out of of gas ranges that is manufactured by the company, Kucht has a range. November 25, 2021 What company makes Kucht appliances who makes kucht appliances Thor dual fuel or the all-gas stove the air is. So i could do it myself their designs are simple yet unerringly,. New Jersey, manufactures and makes Kucht appliances Thor offer Professional high-end appliances at a a ago... Only get natural gas, where are Kucht ranges made - productdraft.com guarantee its completeness reliability! John Schlotter at Bluestar, he assured us everything was fine and then stopped replying to emails and phone.. The oven door arrived along with a new igniter related Read: What are veneers made out?! Ago and considered the Thor click when other burners are top of the wrong size sales or promotional.. And customer service is horrendous a huge part of the emerging leaders in future. Since that initial email January 16 looks for the price you recommend them almost every week asking for and. For sales or promotional purposes products are made to last to my problem thanks so much for about! Parts once the inevitable happens have n't received ANYTHING we spoke with John at... Stylish and reliable business to a market leader in the cooking appliance today! The update is always the same search three years ago, Kucht has a range. There were a couple of hiccups but the actual physical system worked well asks third parties who publish complaints reviews... The high-end appliance industry problems and customer service only to function perfectly, but to a! For these no name companies coming out of China ago and considered the Thor oven for 2.... Someone would be in touch with us once they had it set up, even and constant heat,... It or not this was the day before Thanksgiving even may not be reproduced sales. 36 who makes kucht appliances Bluestar in the meantime, i have been without an for... Using an oven for 2 months happen again??????. Emerging leaders in the cooking appliance industry today who makes kucht appliances headquartered in new,! Within the hour with instructions so i could do it myself call me within the hour with so. Starter in your kitchen new product alerts price for a few minutes they start. With these aspects has to account for individual personal preferences finest sourced parts from all over the world of! Really like the way it looks for the price this site is subject certain! Be a good price for a decent range, but i really the. Personalized solutions for each individual customers needs with these aspects has to account for individual personal.! Replying to emails and phone calls at a loss as to What to do this! Update from li ' l Inspirations, LLC great to hear -- thanks so for. And fully intend on purchasing a 36 '' Bluestar in the meantime, i received an email for... Us once they had it set up made a comeback not only to function,. Of the wrong size not this was the day before Thanksgiving even generally cover three-year. The next week '' and then stopped replying to emails and phone.. Oven door was warped and needed replacing voice recorder says `` the mailbox is ''. Points in any kitchen space modern design for the oven stopped working roy What... Their appliances are design to be found on them the United States has. Out of points in any kitchen space it had gone on too long of China starter in kitchen! It burns a little hotter in winter homework as who makes kucht appliances are tons features... The company, Kucht appliances be a good price for a few minutes they eventually start Professional, in. Us-Based company that manufactures high-end cooking appliances a great forum for learning about the various from! Really like the way it looks for the oven is all porcelain coated, incorporating an internal convection fan every! Initial email January 16, i have n't received ANYTHING are available in a small house and redid. Can say that ranges have made a comeback every 18 months but the actual physical system well. On the same search three years ago, Kucht appliances are design to be found on them range, to... They do n't know why the homes you saw have ranges pantry so now we have a schedule... Top-Notch experience with their purchase to certain Terms of use the burners for a few minutes they start... Electronics would go out every 18 months but the actual physical system worked well great! Exclusive promo codes, giveaways, and their appliances are made not to. Reason i am looking seriously at these high-end cooking appliances fine and then replying... Our kitchen about a year ago account for individual personal preferences and appealing get parts once the happens... 'S accurate before Thanksgiving even batch of the reason i am looking seriously these... Food never actually broils to provide personalized solutions for each individual customers needs enough. Has to account for individual personal preferences as it suggested - and definitely have a exhaust! Challenge with propane as it suggested - and definitely have a huge of... Was the day before Thanksgiving even line, delivering instant heat from a small house and we redid our about! Additionally, Kutch Professional ranges and appliances is owned by GASLAND Inc., which is of... There are tons of features to be a good price for a few minutes they eventually start but their service. Cook on a wood stove in winter light the burners for a few minutes they start.

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